As of 12th November 2018, the Malaysian immigration authorities will strictly enforce that only personnel named in a company’s “Letter of Undertaking” will be allowed to be involved in immigration applications.
The Letter of Undertaking is a document used in support of immigration applications that states:
- Who will be the signatory of the applications
- Who will be the login user to the MYXpats system
- Who will receive the MYXpats notifications