Call UK office +44 (0)20 8841 7000

Sarah’s ten year work anniversary at Sterling!

We celebrate Sarah’s ten year career at Sterling by finding out why a terminal handler in Rotterdam caused one of her biggest challenges.

What roles have you had in your time here?

I have been a Moving Coordinator across all teams – Private, Agent and Corporate, a Relocation Coordinator, Senior Relocation Consultant and most recently Account Management Executive. At Sterling, there is lots of opportunity to experience different departments and build your career. I have also been a member of Sterling’s Events Team and a super-user of our relocation management system.

What do you consider to be your greatest achievement at Sterling?

During my first year at Sterling I picked up the phone one day to a PA who was quite frazzled having been let down at the last moment by another provider. Within an hour I had assessed the needs of her boss, provided a quotation and booked the move for the following day. This first opportunity led to continued assistance and Sterling still provide services to them globally, both privately and as a corporate client. It was one of my earliest examples at Sterling of how you never know where one phone call will lead or take you.

Tell us about a challenging move or project that you will always remember.

Oh, there are so many to remember but the most memorable is definitely a tie between late running containers during the London Olympics (three over two hours late in the same day!) and a container terminal handler in Rotterdam accidently sending a shipment to APAC instead of the UK. I always made sure I knew the assignee’s timelines and plans so I could quickly propose appropriate solutions when anything went wrong.

What Sterling value do you think you represent the most and why?

Flexible – I always want to pitch in when and where needed to get involved (selfishly as a way of seeking opportunities to learn more).

Is there anything else you would like to tell us?

When I relocated from Canada, cultural training and settling in assistance would have been a great asset to help me acclimatise and integrate quicker when I first arrived. In spite of spending a significant amount of time in the UK in my lifetime I was not aware of things such as a television license, the interpretation of a first floor as opposed to the ground floor and how arduous it was to find a Doctor and Dentist. I soon realised how different the latter experience was when I found a “GP” and “Dental Surgery”. In addition to the differences in terminology I was perplexed as to why both offices were in what I thought were old looking residential houses as opposed to commercial premises.

If you are interested in a career at Sterling, visit our LinkedIn page to view current vacancies or contact our HR team on human.resources@sterling.com.

 

Sterling wins at the 2018 FEM EMMAs
News
12 Nov 2018

Sterling wins at the 2018 FEM EMMAs

Friday 9th November was award winning for the Sterling team at this year’s FEM EMEA EMMAs. The evening started well...

Learn More

WHAT THEY SAY...

Thanks so much for all your additional time and effort on our behalf. I recognise you are very busy and serving several clients at any given time. You have been outstanding and we really do appreciate all of your assistance.
DLF Group joins Sterling Spain
News
26 Oct 2018

DLF Group joins Sterling Spain

Sterling Spain is excited to announce that, as of 01 November 2018 the relocation arm of DLF Group based in...

Learn More